The successful applicant will be part of a dynamic team which deals with many aspects of the business. He / she will support the sales team and our customers on technical issues via phone and email. This role involves working closely with our NPD & China teams to guarantee the highest product quality, while making sure that all products placed on the market meets statutory and safety requirements.
This is a fantastic opportunity for an electrical engineer or electrician with a strong project management background.
To provide world class customer service to all ROBUS customers, internal & external.
To maximise every opportunity to generate additional value.
Support to External Sales Teams. i.e. Promote special offers to customers, daily & monthly reporting assistance, keeping them in the loop with all customer interactions.
High regard for excellent customer service
Exceptional level of attention to detail
Excellent telephone manner - voice clarity
Strong organisational skills
Excellent time management skills
Ability to manage multiple tasks
Ability to work on own initiative
Proficient in Microsoft office programmes
Capable of working in a fast-paced environment
Positive and upbeat manner
Can work well within a team / Good team player
Respectful & friendly attitude
Good at building strong, productive relationships
Knowledge of the Lighting Industry
SAP Business One experience
Ability to think outside the box