The personal data we gather from you may include your name, email address, mobile and/or landline telephone number, your postal address, name of your company, your ROBUS Customer Number and any other information you are voluntarily willing to share with us when you contact our customer services or while engaging with our social media.
We collect your personal data when you access our website, when you interact with our social media channels, when you use one of the Contact Forms on our website, when you make a telephone/mobile call to our customer service or reception, when you send an email to any of our employees, when you contact us or we contact you to take part in surveys, competitions or promotions and when you visit one of our customer centres.
We take the security of your personal data very seriously. Your personal data is protected by encryption techniques and other safeguard technologies such as firewalls and password protection. Also, strict physical controls in our buildings restrict access to your personal data. We have also implemented various controls, strategies and procedures to keep your personal data secure.
We use your data to make our products and services information available to you (e.g. to communicate with you regarding our products and services), for administrative and internal business purposes (e.g. using the information you shared with us for improving our website), for security and legal reasons (e.g. detection of fraud) and our marketing activities (e.g. sending you an email newsletter or invitation for an event).
We will never sell any of your personal data to a third party.
We may however share your personal data with a third party marketing company (only with your consent). For example we currently use Campaign Monitor to send you email newsletters.
When sharing personal data with a third party, LED Group ROBUS requires that such third party agrees to protect and handle your personal data in accordance with all legal, regulatory and contractual obligations.
Our websites use Google Analytics for analysing data. The data includes:
If you wish to know more about your rights considering protection of your personal data, you can learn more about the subject here: www.dataprotection.ie.
If for any reason you decide you want your personal data to be deleted from our database or delivered to you, you can request this by emailing us at firstname.lastname@example.org.